Terms and conditions
Terms and Conditions
Segundor advises you to carefully go through these Terms and Conditions before making use of our website, services, or purchasing any Goods. These Terms and Conditions form a legally binding agreement between you (the buyer) and Segundor. By accessing or using our services, you acknowledge and accept the Terms and Conditions listed here, as well as our Shipping, Return and Privacy Policies. If you have any questions, please contact us at info@segundor.com.
1. Application and Entire Agreement
1.1 These Terms and Conditions apply to every purchase of Goods specified in our quotations made by you (the customer) from Segundor.
1.2 These are the only Terms under which we supply Goods. By placing an Order, you confirm that you accept these Terms. Goods can only be purchased via our website if you are legally able to enter into a contract and are at least 18 years of age.
1.3 These Terms and Conditions together with the quotation constitute the full Contract between you and Segundor. Any other terms suggested by you, whether implied by custom or otherwise, are excluded.
1.4 These Terms and Conditions replace all previously issued general Terms by Segundor.
2. Interpretation
2.1 Consumer refers to an individual acting for purposes outside their trade, profession, or business.
2.2 Contract means the legally binding agreement between us and you for the purchase of Goods.
2.3 Terms and Conditions refers to the terms issued by Segundor.
2.4 Agreement means any agreement between Segundor and the buyer.
2.5 Goods means all products offered or sold under the Segundor brand.
2.6 Order refers to the request submitted by the customer for Goods following the steps on the website.
2.7 Business Day means any day other than a Saturday, Sunday, or public holiday.
3. Goods
3.1 Descriptions of Goods in our webshop, brochures, or other promotional material are for reference only and may vary slightly in size, color, or condition.
3.2 Specifications of the Goods may change without prior notice and are not a binding offer.
3.3 We reserve the right to adjust product pricing or descriptions at any moment.
3.4 Prices and purchase conditions are subject to market fluctuations.
3.5 Goods displayed on the website are subject to availability. If a product appears available but is out of stock, Segundor may cancel the Order.
3.6 When placing an Order, you confirm that all details provided are accurate and that you are authorized to complete the payment.
4. Personal Information
4.1 All customer information is handled in accordance with our Privacy Policy.
4.2 We may contact you by email, electronic messaging, or postal mail, and you agree to this form of communication.
5. Basis of Sale
5.1 Product descriptions on our website do not constitute a binding offer. We may decline Orders for any reason and will attempt to inform you when this happens.
5.2 The Order process allows you to review and correct details before final submission. You are responsible for submitting accurate information.
5.3 A Contract is established only once we send an Order confirmation by email. You must verify that the confirmation is accurate and notify us of any errors immediately.
5.4 Quotations are valid for up to 3 days unless withdrawn earlier.
5.5 Any changes to the Contract must be agreed upon in writing.
6. Price and Payment
6.1 The price of the Goods is as shown on the website at the time of ordering, unless agreed otherwise in writing.
6.2 Prices include VAT unless stated differently.
6.3 Payments can only be made through the methods shown on the website. Any associated payment costs are at the expense of the Consumer.
7. Delivery
7.1 Goods are shipped within 1 Business Day after Order confirmation.
7.2 Delivery will be made to the shipping address provided by the Consumer.
7.3 Consumers may choose to collect the Goods at our location if indicated when placing the Order.
7.4 All customs duties, taxes, and import fees are the responsibility of the Consumer.
7.5 All shipments include a tracking number.
7.6 Responsibility for the Goods transfers to the Consumer upon delivery or pick-up. The Consumer is advised to inspect the Goods upon receipt.
8. Risk and Title
8.1 Risk of damage or loss transfers to you upon delivery.
8.2 Ownership remains with Segundor until payment is received in full. If full payment is overdue, we may cancel delivery and request the return of Goods not yet paid for.
9. Withdrawal and Cancellation
9.1 You may withdraw your Order before the Contract is finalized, without reason or cost.
9.2 Online purchases may be cancelled within 5 calendar days from the date the Contract was made, provided the Goods are returned in undamaged condition.
9.3 Purchases made in person or by appointment are final.
9.4 The cancellation period for online purchases expires 5 days after receiving the Goods.
9.5 You must clearly notify us if you wish to cancel.
9.6 Cancellation is valid if communication is sent before the deadline.
9.7 Goods must be returned in original condition and packaging, including all accessories.
9.8 If the value of the Goods is reduced due to handling beyond what is necessary, we may deduct the loss in value from the refund.
10. Returning Goods
10.1 You must contact us before returning goods and return them no later than 5 days after notifying us. return costs are your responsibility.
11. Conformity and Guarantee
11.1 We are legally required to supply Goods as described in the Contract.
11.2 Goods must be of satisfactory quality upon delivery.
11.3 Any known faults stated in the product description do not qualify as non-conformity.
12. Liability and Sub-contractors
12.1 We are not liable for indirect damage unless caused by intentional or deliberate actions by us.
12.2 Once the Goods are sold to a third party, the original Contract ends and Segundor has no responsibility for any further use or resale.
13. Governing Law and Jurisdiction
13.1 These Terms, Policies, and the Contract are governed under Dutch law.
13.2 Any disputes shall be submitted to Dutch courts.
13.3 In case of complaints, please contact us. We aim to provide a response within 5 days.
Questions
For questions regarding these Terms, our Privacy Policy, or anything related, please contact us at: info@segundor.com